Frequently Asked Questions
- What are Advance Bookings?
- Are there any additional fees for booking a trip with GoCatch in advance?
- How far in advance can I make an Advance Booking?
- What vehicle type can I select when making an Advance Booking?
- How do I opt-in for Advance Bookings?
- How do I request an Advance Booking?
- Where can I view my list of Advance Bookings?
- How can I get a fare estimate before I post my Advance Booking?
- How do I know my driver is en-route?
- How do I view details of my driver and their vehicle?
- What happens if I need to cancel an Advance Booking?
- I need to change the details of my Advance Booking, is this possible?
- I cancelled my Advance Booking to change certain details, will I get charged?
- There has been an issue with my Advance Booking, how do I get in contact with GoCatch?
- My question is not listed above, what do I do?