Driver FAQ
Hail & Pay
- Can my passenger use their taxi fare subsidy scheme for Hail & Pay?
- Do I need to collect cash from the passenger?
- How do I get paid with Hail & Pay?
- Do I need to turn my taxi meter on?
- How can passengers pay?
- How do I use Hail & Pay?
Airports
Driver Payments
How to use the GoCatch App
- Get to know the Driver app
- GoCatch Code of Conduct
- Welcome to GoCatch!
- Driving under the influence of Alcohol and Drugs
- Rules & Regulations
- How Tolls Work
Economy/Premium FAQ
Premium Driver
Advance Bookings
- What are Advance Bookings?
- How do I opt-in or opt-out for Advance Bookings?
- How do I view available/accepted Advance Bookings?
- How will jobs be dispatched for Advance Bookings?
- What is the five minute countdown timer for?
- What information will be provided to me when making a decision on an Advance Booking?
Driver Metrics
Economy Driver Support
- Tasmania Rideshare Driver Accreditation/ Authority
- NSW CTP Levy
- New South Wales Drivers
- Queensland Drivers
- Payments and GST
- Insurance
Current Promotions
iPhone
Android
Taxi/Maxi
- Can I lose GoPoints?
- Fare Estimates for Taxi Jobs
- How do I earn more GoPoints?
- In-App Taxi Meter
- Need Help?
- Positive and Negative Feedback