To ensure the security of your account we place a small charge on your credit/debit card when added to your GoCatch account. Once you verify your card, you’ll be able to use it in the GoCatch app.
The amount placed on your account is unique and is used to verify your account. It will be automatically refunded within 96 hours.
Depending on your bank, this amount should show up on your electronic bank statement immediately. If it is taking longer, we recommend contacting your bank.
How to Verify
Once you've added a payment method, you will receive a 'Payment Verification' email from us.
Click the link in the email to confirm the exact amount charged to your card labelled under "GoCatch Taxi and Ride Pyrmont".
If you have a non-Australian credit/debit card, please check the statement descriptor instead for the correct verification amount in $AUD. Example: "GoCatch 0.15AUD Pyrmont".
Once approved, your credit/debit card will automatically appear in the GoCatch app.