Request a Quote Form

Terms and conditions

1. The purpose of the online ‘Request a Quote’ form is to request a quoted fixed fare to schedule a trip in advance.
   
   
2. GoCatch will do its best to respond to each quote request however it is not guaranteed that a quote will be produced and the customer contacted within 12 hours.
   
   
3. The contact time period of within 12 hours only applies to quote requests submitted on Monday – Friday between 8:30AM to 5:30PM.
   
   
4. To secure a confirmed booking via the online ‘Request a Quote’ form, GoCatch requires the customer to enter their personal and trip details in the form and respond to the confirmation call, text or email at least 1 hour before the pickup time.
   
   
5. The customer agrees that GoCatch is permitted to call, text and/or email the customer within reason and once the Quote Request has been submitted.
   
   
6. No trip will be booked if the customer does not respond to GoCatch’s attempts to contact the passenger.
   
   
7. The passenger agrees to pay for their trip via one of the following options before the actual trip takes place:
1. Via the app by uploading their debit/credit card, Apple Pay, Google Pay or PayPal
2. PayPal – GoCatch will request the quoted fixed fare from your Paypal account
3. Over the phone via [phone]
   
   
8. The Advance Booking Guarantee will continue to apply for bookings that are from 12 hours in advance.
   
   
9. Standard terms and conditions apply.