Follow

Fares & Payments

How much will I make from each fare?

GoCatch collects a 15% commission from each Rideshare fare. The amount you see displayed on your screen at the end of each trip is the amount that you have earned.

 

The Rideshare passenger fare equation is:

Base rate + (cost per minute x time in ride) + (cost per km x ride distance) =

passenger fare

 

Our fares are divided between peak and off-peak pricing.

Off-peak fare cost:

Base rate: $2.38

Per minute: $0.38

Per km: $1.38

Minimum fare: $8.00

Cancellation fee: $10

 

Peak fare cost weekday AM:

Base rate: $3.01

Per minute: $0.48

Per km: $1.75

Minimum fare: $10.00

Cancellation fee: $10

 

Peak fare cost weekend PM:

Base rate: $3.65

Per minute: $0.58

Per km: $2.18

Minimum fare: $12.00

Cancellation fee: $10

 

For example, for a 10km trip from Newtown to Bondi over 28 minutes, the total peak fare weekend PM would be: 

$3.65 + (0.58 x 28) + ($2.18 x 10) = $41.69

After the 15% GoCatch commission has been deducted, the amount you will have earned from this trip is $35.43

 

Is there surge pricing?

No, we do not have surge pricing. We have standardised peak and off-peak pricing, which means you can earn more when driving during our peak times. Plus, our lower commission rate of 15% means you’ll earn more per fare.

 

Are tolls being automatically calculated in the fares?

Yes, tolls are automatically calculated in the passenger’s final fare, in-app. Out of courtesy, please ask the passenger if they agree to paying the toll before taking the route.

 

What happens if the passenger cancels?

When a passenger cancels a job 5 minutes after a job has been accepted, they will incur a $10 cancellation fee and this will be credited to your account, less the GoCatch commission.

 

How will I be paid?

Your pay will be transferred into your nominated bank account daily. It may however, take a few business days for the money to show up in your account, depending on your bank.

 

How much will I approximately earn daily or weekly?

The amount of money you earn depends on a few factors: how many hours you are driving, whether you’re working during peak hours, and the amount of passenger demand at any given time.

 

I have not received a payment / I am missing a payment. What do I do?

GoCatch transfers your earnings into your nominated bank account daily. This, however, does not guarantee you will receive your payment on the same day. The time it takes for your payment to appear in your account will depend on your bank. If your GoCatch payments do not show up in your account after 3 business days, please contact our support team at support@gocatch.com for assistance.

 

How do I update my bank account details?

You can easily update your bank account details in-app using GoCatch Driver. To update your bank account details, simply select “Accounts” under the main menu.

 

 

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk