Positive and Negative Feedback

At the end of your GoCatch job you and your passengers will have the option to give a positive or negative rating. Negative ratings will be reviewed by our support team and may need to take further action if necessary.



If you believe you have been given a rating in error please contact us via 'Help' inside the GoCatch up or email us at


To avoid losing GoPoints please remember to follow our Driver Code of Conduct

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk