What are GoPoints, GoCoins & Status Levels?

GoPoints & GoCoins

You get GoPoints for every job you do, but when there is a short fare or if it is very busy, then you can get extra GoPoints. You can see the GoPoints for every job before you accept.

The number of GoPoints you have determines your status level and that gives you priority access to on-demand jobs and Advance Bookings. Drivers get rewarded for doing short fares and picking up passengers when it is busy.

You can see your weekly GoPoints on the main screen of the GoCatch Driver app, and your total GoPoints in the profile screen.

You can lose GoPoints for the following reasons:

• Abandoning a GoCatch job
• Misuse of the app
• After accepting a job, if you abandon the job – you will lose GoPoints immediately.

GoCoins are created every time a passenger pays through GoCatch. The GoCoin is then shared between the passenger and the driver. The split is determined by an algorithm that factors in the size of the fare and current level of demand.

In early 2018, you will be able to make purchases and collect rewards with GoCoins.

Status Levels

Status levels are calculated weekly. We combine your Total GoPoints with your GoPoints from the last week to determine your status level.

By combining Total points with Weekly points we recognise the loyalty of Drivers who have been with us for years, but also encourage and reward the hard work of newer drivers who are picking up the short fares.

GoCatch respects Drivers by providing the Destination for jobs. This means you can use your judgement and plan your day, while choosing the most suitable work. There is no penalty if you don’t accept a job. We believe that it is un-Australian to penalise a Driver for not taking a job.