No. If you have accepted a booking and cannot fulfil it, you must contact GoCatch Support immediately via the support line*.
You will be asked to confirm you’re on track for the booking, and we will perform a distance check at this point. If your device and vehicle are not en-route to the passenger, the booking will fail and you will be charged the $20 fee.
*GoCatch support line is available between 5am and 10pm, 7 days a week.