Passengers are encouraged to contact firstname.lastname@example.org and provide a brief explanation of the issue, along with the respective invoice number. Our Support Team can then get in touch with you to further investigate the problem and seek out a resolution.
Articles in this section
- Advance Booking Terms & Conditions
- What are Advance Bookings?
- Are there any additional fees for booking a trip with GoCatch in advance?
- How far in advance can I make an Advance Booking?
- What vehicle type can I select when making an Advance Booking?
- How do I request an Advance Booking?
- Where can I view my list of Advance Bookings?
- How can I get a fare estimate before I post my Advance Booking?
- How do I know my driver is en-route?
- How do I view details of my driver and their vehicle?