What happens if I need to cancel an Advance Booking?

Passengers are able to cancel an Advance Booking at any point, and not incur a $10 cancellation fee, if the job is yet to be accepted by a driver.

Once the Advance Booking has been accepted by a driver, cancelling the request will result in an immediate $10 cancellation fee.

To cancel an existing Advance Booking:

  1. Tap menu (top left-hand corner)
  2. Tap 'Advance Bookings'
  3. Identify the booking you wish to cancel
  4. Select 'Cancel Booking'


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